Frequently Asked Questions

Immediately after completing your payment via Selar, our system verifies your transaction and unlocks your active entitlement. You will be directed to your Customer Dashboard where all modules, exercises, and guided coaching become instantly available.

Selar accepts M-Pesa, Visa, Mastercard, Bank Transfers, Apple Pay, and mobile money options across Kenya, Nigeria, Ghana, the US, and the UK. All payments are encrypted and verified server-side.

When you select "Schedule a Session", you choose an available date and time. We hold a temporary reservation for 15 minutes while you complete checkout on Selar. Once payment is verified, your booking is confirmed, and a Google Meet video link is generated immediately in your dashboard.

No. The Digital Coaching Companion is strictly a personal development tool grounded in our approved Becoming Her frameworks. It does not provide medical, psychological, legal, or crisis treatment. If you are experiencing mental health emergencies, please contact licensed local medical professionals.

Yes! While designed around a 4-week progression, your enrollment never expires. You can revisit lessons, update reflections, and re-engage with the material as often as you need.